(please note all wigs are non-returnable due to hygiene reasons)
Due to the obvious health and hygiene implications. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be returned in original condition & packaging.
3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.
4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
5. The goods must be received back within 30 days from the day of delivery.
6. Items of clothing are non-refundable and non-exchangeable.
7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
8. Items received that are incorrect must not have the packing opened or tampered, we must be notified as soon as it is convenient and we will advise full instructions for an exchange. Incorrect products received with security seals or sealed packaging which has opened cannot then be returned for an exchange as they have been accepted.
9. If an item is returned and found not to be faulty. Your account will be charged postage to return the item.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.
Bobos Den Limited Registered No: 12214590 (England and Wales)
VAT No. GB 367 8523 56
15 The Crescent, Repton, South Derbyshire, DE65 6GL
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