Free delivery on all orders over £50.00 to selected UK Mainland addresses.

Returning goods

 We hope you are happy with your purchase. However, if you are not 100% satisfied you have 30 days from the shipping date to return or exchange the goods for a full refund. Please see below information on our returns policy.

Returns

All returns must be postmarked within 30 days of the shipping date, All returned must be in be in new and unused condition, with all original tags and labels attached.

Returns Process

Please fill out the form below with all relevant information. This will allow us to process your exchange/refund efficiently, failing to provide all the relevant information may result in delays to your claim.  We aim to settle any claim swiftly and hassle free.

Please note :

That you will be responsible for the returns cost. We strongly recommend that you do this using a trackable postage method.

Refunds  

After receiving your returns and inspecting the condition of your item, we will process your Returns or Exchange.  Please allow at least 14 days from the receipt of your item to process your Returns, Exchange or Refund.

Exceptions

Any items which have been personalised are exempt from this policy.  However for defective or damaged products, please  fill out the form below to arrange a return detailing the extent off the damage and submit it.   

Please check any personalisation including spellings prior to placing your order.

This does not effect your statutory rights.

Questions

If you have any questions concerning our return policy, please contact us at:

Email:  returns@bobosden.com  

We will be only to happy to help with you enquiry.

Return Goods Request